Support | Hosted Kerio Connect |

In case you need help

Here are several ways to contact us

Need Support?

Shoot us a Support Ticket M-F 9-9 PST in the Silicon Valley, CA. Weekends are reserved for Migrations, if you would like to schedule a weekend migration please send a support ticket. We are closed on some major holidays in the USA, Canada, UK & Australia.

Presales Question?

Questions about how to setup boxes? multiple email boxes? How does my billing work? View our presale questions below, or click the button below, shoot us an email and we will answer any questions you have.

Knowledge Base

Most of your questions have been asked before, so check out our knowledge base for quick and easy answers.

Typical Presales Questions

Is this email service just for businesses & companies?

Well primarily Yes, but if you are an individual, family, garage band or local non-profit organization who needs business style email collaboration tools, then PostmanMojo will work for you too.

I own my own business, can I buy your service?

Absolutely, but we primary sell our service to IT Resellers & Providers and Managed Service Providers but direct clients can purchase from us directly. As a direct client we will direct you to the nearest PostmanMojo Local Expert to your location for support. Your local IT Expert is the best person to call when you have desktop, device, mobile or connection issues from your location.

Do you accept checks payments?

No, PostmanMojo only accepts credit card at this time. All billing is charged automatically each month or year based on your anniversary date of your subscription.

Are you PCI compliant?

PostmanMojo is PCI-DSS Level 1 compliant as a service merchant provider. Security is a top priority for PostmanMojo. To that end, we meet and exceed all industry-standard payment security practices to protect you and your customers. We utilize Recurly to secure and process all of our credit card transactions.

Do you natively support Blackberry?

Yes, PostmanMojo does support Blackberry OS 10 Devices utilizing ActiveSync. We do not support older BlackBerry Models that do not utilize ActiveSync. However we do offer 2 solutions that you can purchase to work with older BlackBerry Models.

AstraSync™ Client-based application that wirelessly sync email and PIM through the ActiveSync protocol.

NotifySync™ Client-based application that wirelessly sync email and PIM through the ActiveSync protocol.